How to improve your customer relationships
This guide, which is relevant to the various types of shed retailer set ups (including individual traders and small to medium businesses, as well as larger businesses) should give you plenty of guidance and ideas to get you started.
5 Contemporary shed designs your customers will love
Recent years have seen some really unique contemporary shed designs and ideas. As a shed retailer, or as anyone in the business of steel sheds and structures, providing your customers with the latest and greatest in shed designs and concepts will set you ahead of the pack. Provide unique, awesome designs that improve the outdoor […]
Customer service should be king in the shed industry. And here’s why.
How do you go at customer service? Do your customers and prospective customers walk away from interactions with you with a smile on their face and a feeling of reassurance – that you’ve got everything covered and that they’ll get a good deal, with their needs met, and a good quality product? If they […]
Why change is scary, yet vital for businesses success and longevity
And how this applies to the shed industry As humans, we all fear change to some degree. We feel safe in the certainty of that which we know, as there is comfort and predictability in the familiar. It can be easy and feel safer to stay with the same way of doing things. But […]
The changing consumer expectations on getting a quote for a shed
We’ve seen a lot of changes over the past 40 years – globally, Australia-wide, and within the Australian shed industry. The customer expectations on getting a quote for a shed and the quote-to-purchase process easily fall into this category of ‘much-changed’ over time. Continual technological developments and the resulting shift in our society and culture […]
The rise of the she shed & man cave
Man caves & she sheds A man cave or a she shed is a private space that one member of the household has as their own personal retreat for rest, relaxation and downtime. Like going on a holiday in their own home, a man cave or she shed allows a person to have a space […]
Why Australian steel is best for Australian sheds
The Australian shed industry talks alot about Australian steel. Most of us will highlight we’re using 100% Aussie steel when we explain the quality of our products to new prospects. But those new to the industry may be tempted to look at the cheaper import options. So, what is it that makes Australian steel best […]
The Shed Safe Myth
Before I start, please let me clarify a couple of things. I do not have an axe to grind against ShedSafe. In fact, I have known Neil Creek for more than 20 years. And although we have had our moments over the years, Neil has come to my rescue on many occasions, and I have […]
Goodwill | Your Superannuation
Goodwill is the hidden asset in a business. Goodwill is the value that is built in the trading name of a business. It is a bit like a superannuation payout on retirement. Goodwill is not defined by the product a business sell. The Goodwill in Apple inc. resides in their business name, not the iPhone […]
